FAQ: A question? One answer!
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Cosmoclick is your destination for exploring the wonders of the cosmos, amateur astronomer, seasoned astrophotographer or juts curious about the stars, we've got you covered.
We offer :
- works of art from space in the form of Fine Art prints / Space Art.
- Personalized training and consulting services in Astrophotography
- group astrophotography courses, our Workshops. -
Cosmoclick offers high-qualityastrophotographies prints, available on 5 different media to suit you and your space.
Cosmoclick sells astrophotography training and consulting services, so you can discover the cosmos at the speed of light! -
All orders are encrypted with Secure Sockets Layer (SSL) technology on both your side and ours. SSL encrypts all your personal information, including your credit card number, name and address, so that it cannot be read as it travels over the Internet. For SSL to work, you must use an SSL-compatible browser.
You have 14 days to change your mind and receive a full refund.
Last but not least, Cosmoclick is a startup created by an enthusiast, who has a vested interest in providing you with a reliable, secure and enjoyable shopping experience, with the hope of sharing another piece of the cosmos with you in the future :) -
We're always on the lookout for cosmic creators with a story to tell!
If you'd like to be featured or sell your artwork on Cosmoclick, please e-mail us at contact@cosmoclick.fr.
Shopping experience
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We accept payment via Stripe (Visa, MasterCard, AmericanExpress, etc.) and PayPal. All credit cards used for payment must have a valid billing address.
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If the customer is located outside the territory of the European Union, he/she is responsible for the payment of sales tax (applicable in each jurisdiction). Cosmoclick will not be held responsible for this sales tax. If the customer is located within the European Union, sales tax is included in the product price (except for "acrylic" prints for customers located within the EU).
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You can log in to your account by clicking on "Log in" or send us an e-mail to: contact@cosmoclick.fr
Delivery & Returns
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Cosmoclick delivers all its products worldwide, except in certain exceptional situations (e.g. Ukraine, Russia).
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If you wish to return your print within 14 days of receipt, simply contact us by email at: contact@cosmoclick.fr
. We will then ask you to return the print in its original condition to our address. You will then be reimbursed within 14 days of receipt of the print via the payment method you used to place the order. If the return is not due to a fault on our part, we will ask you to pay the return shipping costs. -
After this period, we generally no longer accept returns. However, we are always ready to listen to our customers. Send us an email to: contact@cosmoclick.fr and we'll look into your situation.
Prints
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We offer several standard sizes to suit most spaces. If you have a specific request, don't hesitate to email us directly at: contact@cosmoclick.fr to see what's possible.
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In order to preview the work in a space, we offer mockups of each work, available directly on the product sheet dedicated to your work.
We use a dedicated ICC profile for faithful colors. For best results, we recommend using an sRGB-calibrated screen. -
Absolutely! Don't hesitate to get in touch with us, so we can help you choose the perfect piece of the universe!